Frequently Asked Questions

Answers to Your FAQs

Frequently Asked Questions

We specialize in developing custom mobile apps and websites for our clients. Our team can handle everything from concept design to final deployment, including UX/UI design, development, testing, and ongoing maintenance.

We build native iOS and Android apps as well as hybrid, cross-platform solutions, and we pick the approach that fits the product rather than defaulting to one.

We follow industry-standard best practices for software development, including regular testing and code reviews. We also have a dedicated QA team that performs rigorous testing to ensure that our products are bug-free and reliable.

Yes, we have a portfolio of our previous projects (that we are permitted to share) available on our website. You can also request to see specific case studies that showcase our work in your industry.

The development time can vary depending on the complexity of the project, but we typically provide clients with a timeline estimate before starting the project.

We offer custom pricing based on the scope of the project and the client's specific needs. We provide a detailed proposal and estimate before starting the project, so there are no surprises.

We offer ongoing maintenance and support for our clients, including bug fixes, updates, and improvements. We can also provide hosting and server management services for clients who need them.

While our focus is on mobile apps and websites, we also offer related services like UX/UI design, branding, and digital marketing to ensure our clients' products are successful in the market.

You can reach out to us through our website or by email to discuss your project and schedule a consultation. We will work with you to understand your needs and provide a proposal and estimate for your project.

Yes. Telo Technology Limited is certified under Cyber Essentials, the UK Government-backed scheme, by The IASME Consortium. The certification covers the whole organisation and is renewed every year. You can read more on our Security page, and we can share a copy of the certificate on request.

We use multi-factor authentication on every business system, give people access only to what their role needs, and apply high and critical security updates within 14 days. Client repositories are private, secrets are kept out of source code, and our servers are hosted in UK data centres in London with all traffic encrypted over HTTPS. See our Security page for more detail.

Yes. Our Terms and Conditions already include confidentiality obligations, and we are happy to sign a mutual non-disclosure agreement before you share sensitive details about your project.